Smart Travel Update - November 2005

 

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Directors Comment

Craig Smith, Executive Director says:

The recent tragic bombing in Bali was another reminder to us all of the potential risks involved in travelling in a changing world. It is incumbent upon us as your travel provider to assist you in providing a quality travel security programme. Within 2 hours of the Bali bombing TRAVELOGIC had checked our database and advised those key customer contacts of all travellers in the region, to enable them to escalate their follow up plans. Whilst none of us wish a reoccurrence of such atrocities it is reassuring to know that you are able to obtain the necessary information to make critical decisions with a minimum of fuss.

 


Air News
Qantas Change Change Fees

For bookings made on/after 26 October 2005, the domestic change fee will increase to $38.50 (including GST) per passenger per ticket.

• The domestic change fee applies to the Super Saver and Red e-Deal fare families only. Currently, this fee is $33.00 (including GST) per passenger per ticket across all sales channels.

• For bookings made prior to 26 October 2005, the change fee applicable remains at $33.00 (including GST) per passenger per ticket.

• For bookings made on/after 26 October 2005, the change fee will increase to $38.50 (including GST) per passenger per ticket for all sales channels with the exception of qantas.com. Due to technical limitations the change fee on qantas.com will increase to $38.50 (including GST) per passenger per ticket in early 2006 for all bookings.

source: Qantas


Qantas expands cut-price strategy

Qantas has embarked on a long-term plan to split the national carrier in two in an attempt to slash costs, and has announced plans to add a fifth fuel surcharge in 16 months to counter rising oil costs.

By next year Qantas's low-cost offshoot, Jetstar, plans to fly to Asia, and possibly Europe and North America.

The move comes just days after Qantas said Jetstar would some day be "just as important as the main line" airline.

source: SMH


The Fourth Way

Economy, business, first... yet there's another seat category that is proving increasingly popular. The world of premium economy, the fourth class.

It seems like the ideal compromise. You have a limited budget yet want to arrive fresh for the meeting. The business class rates you are quoted are beyond your budget, but the thought of economy makes your blood run cold. Luckily, many airlines have the answer - premium economy, a fourth class for people just like you. Premium economy is a halfway house between business and economy. It means you pay roughly the same as a full rate economy class ticket but get a much improved travel experience with extra space and service.

More...

Source: Business Traveller


Qantas Additional Domestic Fare Class

Qantas has introduced a new discount economy class fare for the domestic market WIPOX which is for sale from 5 October 2005.

As part of the Flexisaver fare family and the same fare conditions as the KIPOX it has been introduced on some of the main trunk routes and offers a greater availability than the lower K class product that will allow the opportunity to create more flexible itineraries without having to resort to the HOX fare levels.

source: Qantas


VIRGIN BLUE - CHANGES TO FEES

Effective from 7 September 2005 the following changes occurred to the Virgin Blue and Pacific Blue fee structure.

1. An Increase in the Guest Contact Centre surcharge from the current $10 to $15.

2. Unaccompanied Minors (UMNR) will be charged the applicable Guest Contact Centre fare. Currently a WEB fare is charged for any UMNR bookings made via the Guest Contact Centre.

3. Changes to the Change and Cancellation Fees.        - WEB based fee current $25 to $30        - Guest Contact Centre fee from current $30 to $35

4. Change fee for Group or Conference bookings created after 11th September 2005 will increased to $30.00 


Qantas Tracks Corporate

QANTAS announced yesterday it is introducing a new corporate travel system, Qantas Deal Manager, capable of tracing and managing contracts with existing commercial customers. Qantas head of sales and marketing Rob Gurney said the new system “will provide our corporate and government customers with the latest system for monitoring and analysing travel contract data” as well as make better quality data available for the airline. Software development company PRISM will provide the system, to be introduced in the next few months. MEANWHILE, the carrier is also understood to be looking at a possible all business class non-stop service between Sydney and London as part of its previously announced fleet upgrade.

source: Travel Daily


Regional Express Credit Card Surcharges

Effective 01 November 2005, Regional Express (REX) will levy a surcharge for all bookings made via GDS with American Express and Diners Club credit cards. Payments by VISA, MasterCard and Bankcard will not incur any surcharge. These surcharges are already in place for all payments made via internet bookings.

The surcharge levied will be 2% (excl GST) for bookings made with American Express credit cards and 1.5%(excl GST) for bookings made with Diners Club credit cards.

Surcharges will not appear as part of the fare price when bookings are made on the GDS.

They will appear as an SSR item in the booking.

Surcharges will be charged to the same credit card used to make the booking and will appear as a separate line item from the fare price on the credit card bill.

Bag Security

An Aussie entrepreneur has come up with what he says is the ultimate solution for ensuring passenger luggage isn’t tampered with. Conventional seals and locks for zippers on bags only lock the zippers together, and generally don’t stop the zips being moved. At the recent Standards Australia baggage industry forum Philip Murphy demonstrated how a zipper can be simply opened with a ball point pen, a package inserted and then the locked zippers moved back over the breach to reseal it, all without leaving a trace and with travellers thinking their luggage is still secure. His patent-pending system differs because as well as locking the zippers it ensures they can’t be moved, so if they’re tampered with by splitting the zips apart it’s obvious to the travellers. 


Humour

What about a toy metal detector?

US manufacturer Playmobil has released a new line of “Security Check-in” toys, allowing youngsters to re-enact airport screening line delays and body searches. The range, pictured, includes toy passengers, uniformed security officials complete with screening wands and a model X-ray machine.


Travelogic's GlobalStar partnership-GlobalStar update 

 

NEW TECHNOLOGIES PAVE THE WAY FOR COST-SAVINGS IN CORPORATE TRAVEL

New technologies will be key to enabling multi-national and large companies operating in a global economy manage their travel costs more effectively. GlobalStar Travel Management, a leader in corporate travel management that operates in a virtual community spanning more than 50 countries, introduced three new proprietary technologies that will help corporations consolidate and manage their business travel better. These new technology platforms are FareStar; ProfileStar; and DataStar. “These technologies form a major part of our integrated technology platform and offer travel managers unprecedented benefits,” said Martin P. Metzler, GlobalStar’s President and Managing Director.

Source = GlobalStar


 


Leisure & Events

EARLYBIRDS HAVE ARRIVED!

The first rush of Earlybirds have arrived at last and there has never been more to choose from! We have picked the 4 best deals out at the moment but Rebecca and Kiersten have PLENTY more for you to choose from.

This month we also have an exciting competition.... all Earlybirds booked and deposited in November will go into a draw to win $200 worth of land arrangements! This could be car hire, hotels or even tours the range on offer is vast and full of variety. So call the Leisure girls now and they can look after your Earlybird needs...

Click here for all Earlybird info...

Travelogic Leisure website


Travelogic Update
e-logic web enhancements

This month will see the arrival of an exciting new enhancement to Travelogic's online booking engine e-logic. The new product e-logic web will allow the client to view Qantas, Virgin Blue and Jetstar web fare levels within the booking window according to your company policy for the first time. This product has been developed with our mid and back office partner Tramada to deliver further savings to our corporate clients. The product will gradually be rolled out over our existing clients in a planned schedule during the coming months.

Air Update and travel tips

Virgin Blue Web Check In

Virgin Blue has launched what it says is an Australian first, allowing customers to check in for flights from home or office via the internet up to 24 hrs before flights.

The new concept allows travellers to choose seats and print their own boarding passes and itineraries from the Virgin Blue website.

Passengers who have checked in online can proceed directly through security checkpoints after dropping any baggage at a special counter.

source: Travel Daily


Emirates Online Check In

EMIRATES has introduced a new system which allows passengers departing Australia, NZ, Dubai and Kuwait to select and secure their preferred seats online and check-in via www.emirates.com. The carrier said it plans to extend the facility to other markets in the next few months. Passengers who use the system are given a check-in receipt which they can exchange for boarding passes at the airport when checking in luggage. The facility can be used to check in groups of up to nine passengers.

source: Travel Daily


FREQUENT FLYER STATUS MATCH

Attention all Qantas, British Airways & Cathay Pacific Platinum/Gold frequent flyers!

Virgin Atlantic is offering gold Qantas or Cathay Pacific frequent flyer cardholders the opportunity

to become an INSTANT GOLD MEMBER of Flying Club - Virgin Atlantic's frequent flyer program.

Qantas/BA/Cathay Pacific Platinum/Gold cardholders simply have to:

1. Call Virgin Atlantic on 1300 727 340.

2. Join Flying Club.

3. Be a Platinum/Gold frequent flyers of the above airlines, book and fly Upper Class with Virgin Atlantic from Australia to Hong Kong or London return.

4. Prove your current gold status.

 


Employee of the month

As the new Head of Account Management for Travelogic I'm delighted to be part of the team. Originally from sunny South Africa, I bring 10 years of experience in Corporate Travel Management and  look forward to assisting with the delivery of cost reduction and effective Travel Management for your company.

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