Smart Travel Update
October 2004

Travelling overseas? Tell your card company, says Diners Club

Diners Club is reminding travellers planning overseas travel this summer to alert their card companies of their plans.

Unexpected overseas purchases on cards and sudden changes in spend patterns may indicate fraudulent use of the card and prompt card companies to check that everything is OK, says charge card Diners Club.

Diners Club’s General Manager Marketing, James Atkins said that while travellers cheques, local currency for the taxi trip to the hotel on arrival and cards in the wallet or purse were on the travel money check list, advising card companies was often overlooked.

Cards are more secure than cash, provide a record of all spending and can be used for ATM cash withdrawals, so they are an important part of travel expense management, said Mr Atkins.

“Contacting card companies should be part of overseas travel preparations,” he said. “It works for the cardholder, and for the card companies.”

“We can also notify cardholders about their account and its due date, so they can make necessary arrangements for payment while they are away.”

(Charge cards require full payment of monthly statements.)

Even so, Diners Club members can check their account details from overseas by calling Diners Club reverse charge 24 hours a day 7 days a week.

Mr Atkins said a common inquiry on overseas travel was whether overseas purchases on Diners Club card earned Diners Club Rewards points.

All transactions made on Diners Club earn Members 1 Diners Club Rewards point for every $1 spent. This includes purchases made overseas and cash advances (Diners Club members can use their card for ATM cash withdrawals at over 900,000 ATMs around the world.)

For lost cards, members can call Diners Club reverse charge 24 hours a day 7 days a week to cancel it. A replacement card can then be delivered to members anywhere in the world within 24 hours.

Source = Travmedia & Diners Club