Smart Travel Update
August 2006

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Directors Comment
We are so proud to make the announcement of Swire Travel HK joining our GlobalStar organisation. Hong Kong is such an important global market and to have a strong and professional solution there will greatly assist GlobalStar's cause in being a quality alternative to the mega's in global or regional travel management solutions. One delivered locally by market leading, longstanding professionals in each market , driven globally by an impressive 10 member Global Board bound together by a common global entity. Now you have the best of both worlds - global servicing through your trusted & service focused local owner/operated TMC. So whether it's just one country or ten , GlobalStar brings unique benefits to your travel management process.

Learn More: www.globalstartravel.net


Air News
GlobalStar’s 2nd Annual Industry Forum in Buenos Aires Revealed Travel Trends
GlobalStar’s 2nd Annual Industry Forum in Buenos Aires Revealed Travel Trends and Increased Corporate Travel in the Americas Argentina’s Tourism Secretary Enrique Meyer opened the event expressing optimism in the growing sector MIAMI, June 20, 2006 – GlobalStar Travel Management, in collaboration with local GlobalStar partner agency SintecTur, hosted an exclusive industry forum “The Future of Corporate Travel in the Americas,” last month in Buenos Aires. 

The event brought together hundreds of travel industry suppliers and corporate travel decision makers from around the Latin American region. Argentina’s Tourism Secretary Enrique Meyer opened the event, expressing his optimism in the growing sector and the overall importance of tourism to the economy of Argentina. According to Meyer, “Business tourism has risen 20 percent over the previous year, and on the Ministry’s side, we are implementing several initiatives in order to ensure business tourism continues to grow.” At the forum, the results of the groundbreaking corporate travel survey in the Americas conducted by Airclaims International Transport & Tourism Consultancy exclusively on behalf of GlobalStar, was revealed. Peter Morris, Airclaims International Chief Economist, delivered the results of a survey which was distributed to more than 3000 travel industry players throughout the Americas. The findings show a positive trend in corporate travel throughout the Americas despite the tough times seen over the last four years in which North American travel agency locations have shrunk by just over 40 percent. More...


GlobalStar welcomes new Hong Kong Partner

After one year of due diligence and successful collaboration Hong Kong based Swire Travel formally joined GlobalStar Travel Management. Swire Travel, with offices in Hong Kong, Beijing, Shanghai and Taipei and an impressive client base, is one of the largest and most reputable travel management companies in the Chinese market and adds additional power to GlobalStar’s worldwide network of leading travel management companies. 

“We are delighted to welcome Swire Travel into GlobalStar”, comments Martin P. Metzler, GlobalStar’s worldwide President. “We were looking into strengthening our presence in the important Chinese-speaking markets for some time and could not have found a better and more professional partner than Swire Travel.” Managing Director of Swire Travel, Andrew Leung expresses that “Swire Travel’s participation into GlobalStar will surely create exciting new opportunities for both parties and benefits from the synergy are evident. We look forward to a close relationship”


Air New Zealand drops Singapore
Air New Zealand will stop flying to Singapore from October 2, in a commercial decision the airline is repositioning the aircraft on the more profitable routes into North Asia and Shanghai commencing on 6 November.

In addition the airline is replacing the 747 on the Auckland-Los Angeles-London route with 777 aircraft and switching the 747 to their new service Auckland-Hong Kong-London that commences at the end of October. The carrier is looking to this routing to become their flagship entry into Europe with travellers keen to avoid the protracted security checks required to transit the US.


Bye-bye Aussie
Austrian Airlines will axe all flights to Australia from next March bringing an end to 18 years of service from Vienna. It will also mean Australia no longer has a European carrier flying into the country from continental Europe.

Ironically, the move came on the eve of Austrian unveiling its new business class seats to the Australian trade. The carrier currently flies six times weekly from Vienna into Sydney and three to Melbourne. All will be suspended from the end of March.

Although passenger numbers were said to be strong, the spiralling cost of fuel – resulting in poor yield on the route – was blamed for the decision. Astrid Mulholland-Licht, director of the Australian and New Zealand Austrian National Tourist Office, described the new as “sad” but said stressed there was no shortage of routes and carrier operating between the two countries.

“Lauda began flying here in 1988 and what began as one flight a week is now nine,” she said. “Austria is now an established market in Australia and there are plenty of carriers in the Star Alliance network that can connect with Austrian Airlines into Vienna.”

source = Travel Weekly


Qantas viva Mexico!
QANTAS has added Mexico to its international network following the signing of a codeshare agreement with Mexicana. This will allow access to four destinations, Mexico City, Cancun, Guadalajara and San Jose del Cabo. These include flights from both Los Angeles and San Francisco from 01 Aug.

source = Travel Daily


BA Online Check-in
British Airways has launched new Online Check-in, which substantially increases the number of customers able to use the improved functionality by extending eligibility to children and infants. For the first time, groups of up to six customers on the same booking will also be able to check in and confirm their seats together online.

The new online functionality includes simpler instructions and clearer navigation, to assist customers through the process of checking themselves in online. The improvements are in direct response to feedback from customers.

To complement the new online product, the existing online boarding pass (OBP) has also been re-designed. The layout of the new OBP is simpler and contains additional information to help better prepare customers for travel - such as the baggage allowance for their particular flight.

The Key features of the new-look Online Check-in

·Allows check in for children and infants
·Allows groups of up to six customers on the same booking to check in and confirm their seats together online
·Email confirmation, once check in has been completed
·New design and layout - clearer instructions, better navigation
·New-look online boarding pass (OBP)

So take advantage of the Online Check-in service on your up and coming British Airways bookings.

New Virgin Blue "Corporate Plus" Fare

Virgin Blue has stepped up its tenacious campaign to attract more corporate and Government travellers with the overhaul of its business friendly Blue Plus fare to offer a number of new benefits including a book and hold capability.

The enhanced "Corporate Plus" fare comes as a result of feedback from Virgin Blue’s existing corporate and Government clients who have been limited in their ability to use Virgin Blue due to the instant purchase requirement.

Corporate Plus fares come with a host of benefits for business travellers. These include:

Complimentary access to The Lounge, an oasis for the weary business traveller, now with wireless broadband facilities and complimentary food and beverages. 

Priority check-in to express Corporate Plus Guests through the process.

Generous baggage allowance of up to 32 kg.

Instant purchase requirement is removed, allowing the benefit of booking and holding for up to 48 hours.


Leisure & Events

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Travel Tips

Plane Speaking
For some years now there has been talk of the possibility of mobile phone use in-flight, and a recent spate of announcements by airlines and providers seems to have brought the reality one step closer. It is possible that before the year is out, passengers will be able to talk to the office on their mobile from 30,000ft. Until now, the use of mobile phones on planes has not been allowed by the regulatory authorities because of concerns that it could interfere with the aircraft's in-flight navigation system, or mobile phone networks on the ground. The reason is that when a mobile is switched on, it attempts to find a signal from a ground network — this search starts as a "whisper", but if the unit is unable to locate a signal, it will gradually start to "shout". A large number of mobiles shouting might interfere with essential navigation equipment, so the authorities have always taken the cautious approach and banned their use. More...

Thanks for the memory...
It will soon be possible to carry around your entire computer hard drive on a stick the size of a keyring. We look at where flash drive technology is leading us, and what it means for security.

Memory sticks, thumb drives, universal flash drives — call them what you want, the chances are you have bought, or been given, one of these in the last year or so. According to our survey on businesstraveller.com, 86 per cent of you now use some sort of USB storage device to carry and transfer data, and with worldwide sales set to top 100 million this year, not having a memory stick will soon be akin to living in the dark ages. Simple to use (but also simple to lose), USB flash drives have revolutionised the way we carry around information. A fraction of the size of a floppy disk (remember them?), even the smallest 32MB capacity drives will hold many times the data previously possible, and with several companies set to launch 16GB drives — that's 16,000MB — later this year, it will soon be possible to hold pretty much everything from your PC hard drive on a stick small enough to carry on a keychain. More...

Technology Update

The future Dial anywhere

VONAGE, A LEADING PROVIDER OF VOICE Over Internet Protocol (VoIP) telephone services, has introduced a new, highly portable Internet phone, small enough to fit in the palm of your hand, and able to place calls from USB-equipped desktop or laptop computers -- anywhere in the world. Barely larger than a key chain, the V-Phone plugs easily into the USB port of any Internet-capable computer and comes equipped with an earpiece and microphone that attach to a small port on the side and built-in software that permits the user to access the phone service through any computer without having to load new software each time. The software even remembers call history, so you can change from computer to computer with ease. Currently only on sale in USA, the phone costs US$39.99. Vonage has calling plans starting from US$14.99.

Want your own copy? You can arrange it from here!

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More information: www.globalstartravel.net