Smart Travel Update
July 2008

Better Seats on Jetstar
Jetstar is now giving passengers booked on “JetSaver Light” and “JetSaver” type airfares the ability to upgrade to seats with “extra leg room”, namely the exit row seats. The option is available on both domestic and short haul international flights on Jetstar’s Airbus 320/321 aircraft for a surcharge of $30 and $60 one-way respectively, where travellers will enjoy “20% more seat pitch (the distance between seats) compared to a regular Economy Class seat.” While JetSaver Light and JetSaver fare clients flying on the low-cost carriers’ Airbus 330 aircraft on long haul international services will be offered 35% more seat pitch if they choose to pre-book exit row seats through Travelogic.

Since upgraded seats are located in emergency exit rows Jetstar specify a condition of booking is that the carrier “has the sole discretion at check-in, or boarding, to determine whether passengers “meet the requirements to sit in an exit row”. The terms of sale also state that pre-booked passengers who do not meet their requirement “will be assigned a regular Economy Class seat and will NOT receive a refund for the additional amount paid”. Passengers booked on JetFlex airfares will still have the ability to access the extra leg room seats, which is inclusive in their fare, but subject to availability.