Your Questions Answered
Here we have tried to answer some questions you
may have about Travelogic, e-logic online or other travel services offered.
If you can not find an what you are looking for
below, please call us on +61 2 9230 7500 or e-mail your questions to travelogic@travelogic.com.au.
FAQ's Index:
Q.
Travel Bookings - How can I make one?
A. You can call +61 2 9230 7500,
fax +61 2 92338854, book online through e-logic
or e-mail you
travel specialist to make a travel booking.
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Q.
"Opening an account", arrange an appointment to discuss my
requirements or start doing business with Travelogic - who should I
contact
A. Please contact Claire
Gray, Craig Smith or Al Laird on +61 2 9230 7500 to discuss the right option for you.
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Q.
Group Bookings - how can I make one?
A. Please call our Groups
Coordinator on +61 2 9230 7500 to discuss your group booking requirements.
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Q.
Traveller Profiles - how to creating and amending details
A1. To creating a Traveller
Profile select Traveller Profile form from Travel Basics on our home page - click
here to go there. Here you can complete all the details required for a new
traveller.
A2. To amend your client profile
online you will need user access to our systems, please
click here to request a user login. Once your access code has been received
you will be able to login to e-logic
and change required details.
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Q.
Feedback - how will this be handled
A. Travelogic acknowledges all
feedback within 24 hours. It will be recorded in our systems and handed to the
department concerned for action. Please
click here if you have any feedback.
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Q.
Newsletter - Travelogic Smart Travel Update - how do I get a copy?
A. You can see the current issue
of our newsletter plus all back copies by looking in the News Centre, Business
Travel Newsletter on our home page - click
here to go to the library. If you would like to receive our newsletter
regularly please click here.
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Updated by AL 25/10/2005
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